A trusting relationship with our patients is particularly important to us. Therefore, we take the protection of your personal information - both in our office and in the operation of our website - very seriously. We always treat your personal data confidentially and in accordance with the statutory data protection regulations and in accordance with this privacy policy.

The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this is always optional. These data will not be disclosed to third parties without your explicit consent. We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
However, we expressly point out that the transmission of data on the internet may have security gaps. We cannot guarantee the complete protection of your data from unauthorized access by third parties, even with the best data protection measures.

Kinderwunsch- & Hormonzentrum Frankfurt am Main
Prof. Dr. med. Stefan Kissler
Gräfstraße 97
60487 Frankfurt am Main
Telefon: +49 (0) 69-2196 7400

Data protection officer
Herr Marcus Fox
Ärzteberatung Marcus Fox GmbH
Schloßstraße 5-9a
45468 Mülheim an der Ruhr
Tel.:     +49 (0) 211 9421 4261

Contact can also be arranged through our company.


The provider of our pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:
•    Visited website
•    Time of the access
•    Amount of data sent in bytes
•    Source / reference from which you came to the page
•    Browser used
•    Operating system used
•    IP address used in anonymous form

These data are processed for the following purposes:
•    ensuring a smooth connection and comfortable use of our website,
•    evaluation of system security and stability
•    general administrative purposes.

The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. In no case we use the collected data for the purpose of drawing conclusions about you. There is no merge of this data with other data sources. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use

We use cookies on our website. These are small text files that are stored on your computer and by your Internet browser. Cookies do not harm your computer and do not contain viruses. They serve to make our site more user-friendly, effective and secure.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies will remain on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
Most internet browsers automatically accept cookies. However, you adjust your browser settings so that
•    you are informed about the usage of cookies,
•    cookies are only allowed in individual cases
•    or the acceptance of cookies is generally excluded.
•    Moreover, you can activate an automatic deletion of cookies when closing the browser.
Disabling cookies may limit the functionality of this website.
The data processed by cookies are for the purposes mentioned above in order to safeguard our legitimate interests as well as third parties pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR required.

Contact form
If you send us inquiries through our contact form, the data you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.
The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request made by you.

SSL encryption
This site uses SSL encryption with the highest level of encryption supported by your browser for security and to protect the transmission of sensitive content. An encrypted connection is indicated by the browser's address bar changing from "http: //" to "https: //" and the lock icon in your browser bar. If SSL encryption is enabled, the data you submit to us cannot be viewed by third parties.


Google Web Fonts
This website uses the Google Webfonts service to provide access to a font library. Google Web Fonts is operated by

Google Ireland Limited ("Google"),
Gordon House,
Barrow Street,
Dublin 4, Ireland.

To incorporate the fonts we use, your browser needs to connect to a Google server and download the fonts we need for our website. Google receives the information that our website has been called from your IP address. The use of Google Web Fonts is for the purpose of a consistent presentation of our website. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
For more information on Google Web Fonts, please visit and

Google Maps
This website uses Google Maps to display maps and create directions. Google Maps is operated by:

Google Ireland Limited ("Google"),
Gordon House,
Barrow Street,
Dublin 4, Ireland.

See the Google Privacy Policy at for information about what data is collected for what purpose. Additional terms for Google Maps can be found at

We will not use your data entered in Google Maps, or create motion profiles from it. The sole purpose of integrating Google Maps into our web site is to provide our customers with a simple tool to facilitate the journey to visit our company. Data entered in this regard will not be passed on to us.

Amazon Cloudfront
This website uses the Content Delivery Network (CDN) Cloudfront, operated by

Amazon Web Services Inc.,
410 Terry Avenue North,
Seattle, WA 98109-5210.

The Cloudfront CDN provides duplicates of data from a web site on various globally distributed Amazon Web Services (AWS) servers. This ensures faster site load times, greater resiliency, and increased data loss protection. Some of the images and videos included on this website are loaded from the Cloudfront CDN on page access. This retrieval transmits information about your use of our website (such as your IP address) to Amazon servers in the EU and stores them there. This happens as soon as you enter our website. The use of Amazon Web Services and the Amazon CDN Cloudfront is in the interests of greater site resilience, increased protection against data loss and faster loading of this website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. To learn more about Amazon Web Services privacy practices, visit:
For the latest Amazon Web Services privacy statement, please visit:
US-based Amazon Web Services Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

Social Media Plug-ins
On our website, we use plug-ins of social media networks, to make our practice better known. The underlying commercial purpose is to be regarded as legitimate interest within the meaning of the GDPR, as stated in Art. 6 para. 1 sentence 1 lit. f. The responsibility for the compliant operation is to be guaranteed by the respective providers.

Our website uses plugins from the YouTube page. Operator of the pages is the

YouTube, LLC
901 Cherry Ave.
San Bruno, CA 94066

If you visit any of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The YouTube server will know which of our pages you visited. If you're logged into your YouTube account, YouTube will be allowed to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user data, please refer to the YouTube Privacy Policy at

Rights of the data subject
Of course, you have the right to receive free information about the personal data stored about you. In addition, you have the right to correct incorrect data, as well as blockage and deletion.

If within our website the possibility for the input of personal or business data (email addresses, names, addresses) exists, it is on explicitly voluntary basis. Provided data will be used exclusively for the specified purposes.

You have the right:

  • in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right of rectification, deletion, limitation of processing or opposition, the existence of a right to complain, the source of data, if not collected from us, and the existence of automated decision-making, including profiling and, where appropriate, meaningful information about its details;
  • in accordance with Art. 16 GDPR, to immediately demand the correction of incorrect or complete personal data stored with us;
  • in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, except where the processing is required for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
  • to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you assert this, Exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • to receive, in accordance with Art. 20 GDPR, your personal data provided to us in a structured, standard and machine-readable format or to request transmission to another person responsible;
  • according to Art. 7 para. 3 GDPR, to revoke your once given consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future, and
  • to complain to a supervisory authority in accordance with Art. 77 GDPR. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If processing of your personal data is based on legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR are processed, you have the right to file an objection against the processing in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.

For further information on personal data, please contact us at any time at the address given in the imprint.

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